Privacy Policy

Effective Date: March 25, 2026

At Ideal Medical and Wellness, we are committed to protecting your privacy and ensuring the security of your personal and health information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We collect information that identifies, relates to, or could reasonably be linked to you ("Personal Information"). This includes:

• Contact Information: Name, email address, phone number, and mailing address.
• Health Information: Information provided through intake forms, appointment requests, or consultations (e.g., medical history, treatment goals).
• Technical Data: IP address, browser type, and usage patterns collected via cookies and similar tracking technologies.
• Payment Information: If applicable, credit card or billing details processed through secure third-party payment processors.

We use the information we collect to:

• Schedule and manage your appointments.
• Provide personalized medical spa and wellness consultations and treatments.
• Communicate with you regarding services, promotions, or administrative updates.
• Improve our website functionality and user experience.
• Comply with legal and regulatory obligations.

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Service Providers: Trusted third parties who assist us in operating our website and conducting our business (e.g., booking software, email platforms), provided they agree to keep this information confidential.
• Legal Requirements: If required by law, subpoena, or other legal process.

We implement a variety of security measures to maintain the safety of your personal information. This includes encryption, secure servers, and restricted access to sensitive data. Please note, however, that no method of transmission over the internet is 100% secure.

As a medical and wellness facility, we handle Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Our clinical practices maintain separate, rigorous standards for medical record confidentiality beyond this website policy.

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you.
• Request the correction or deletion of your personal data.
• Opt-out of marketing communications at any time by clicking "unsubscribe" in our emails.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

When you provide your mobile phone number and explicitly opt in, you consent to receive SMS (text) messages from Ideal Medical and Wellness. These messages may include:

• Appointment reminders
• Service updates
• Account notifications
• Promotional or marketing messages (if you opt in)

Consent Requirements:

• SMS consent is not a condition of purchase.
• Message frequency may vary.
• Message and data rates may apply depending on your carrier.

Opt-Out Instructions:
You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

We do not sell, rent, or share your SMS opt-in data or consent with any third parties for their marketing or promotional purposes.

Your SMS consent and phone number are used solely for communications from Ideal Medical and Wellness and its service providers that assist in delivering these messages.

If you opt in to receive emails from us, we may send:

• Newsletters
• Promotions
• Service-related updates

You can unsubscribe at any time by clicking the “unsubscribe” link included in our emails.

We may use third-party vendors (such as messaging platforms or email service providers) to deliver communications. These providers are contractually obligated to protect your information and may only use it to perform services on our behalf.

We implement reasonable safeguards to protect your personal information. However, no method of transmission over the internet or mobile networks is 100% secure.

You have the right to:

• Opt out of SMS communications at any time
• Unsubscribe from marketing emails
• Request access to or deletion of your personal information, where applicable

To exercise these rights, please contact us using the information below.

If you have any questions about this Privacy Policy, please contact us at:

Ideal Medical and Wellness 

(786) 868-9264

info@idealmedwell.com

2999 NE 191 Street, Ste 345, Aventura Florida 33180